Solutions

Solutions Through Credible Services

Any supply or project is incomplete unless until same has been backed up by “in-house” service professionals. Service management in the Kehems context is integrated into Customer Delight as the intersection between the actual sales and the customer point of view. The aim of high performance service management is to optimize the service-intensive needs of industry, which are usually more complex than the typical finished-goods supply chain. Most service-intensive applications require optimum inventories and tighter integration with field service and Customer demands. They also must accommodate inconsistent and uncertain demand by establishing more advanced information and product flows. Moreover, all processes must be coordinated across numerous service locations with large numbers of parts and multiple levels in the supply chain.